The task

A Certificate Is Not a Conversation

Corporate language training usually ends with a level report. The question the business asks is different: can this person run the call?

Employees study general English, then meet a client with an accent, a deadline and a complaint. No course prepared them for that.

Sparrway trains those exact situations, in the roles your teams actually work in.

What a company needs

Practice built around real job situations

Training that fits between working hours

Progress a manager can read in numbers


What usually happens

General courses far from daily work

Group lessons nobody can attend twice

A level certificate that proves nothing

The answer

Training Shaped Like the Working Day

Short scenarios an employee can finish between two meetings, built on the situations their role brings every week.

What the company gets

  • Scenarios written for your industry
  • Roles: sales, support, delivery, management
  • Ten-minute sessions between meetings
  • Teams, access and seats in one panel
  • Progress by team and by employee
  • Company scenarios in the editor
  • Onboarding for international hires
  • Reports for HR and team leads

Use cases

Four Teams That Feel the Difference First

International hires

A new colleague practises the first stand-up, the first one-to-one and the first client call before they happen for real.

Sales and account teams

Discovery calls, objections and price conversations, with a character who pushes back instead of agreeing politely.

Support and service desks

Angry customers, unclear requests and apologies that have to sound sincere in a second language.

Managers and leads

Running a meeting, giving feedback and saying no to a stakeholder without losing the relationship.

From the catalogue

Conversations From an Ordinary Working Week

Corporate scenarios can be written around your own products and processes. These three show the shape they take.

Train the Conversations Your Work Depends On

Send us the roles your teams work in and we will put together a demo on scenarios from your own industry.

Learn through stories. Create your own. Connect with the world.