Negotiate the booking
Explain your conditions, respond when the time or table is unavailable, compare options and reach an acceptable deal.
Restaurant: Complete Visit
Official Sparrway Free B2
Practise handling a restaurant visit when detailed explanation and negotiation are required: arrange booking conditions, resolve discrepancies, compare seating options, discuss dishes and preferences, agree on order changes, make a reasoned complaint, discuss a solution and complete payment.
Start this scenario
Preview: Restaurant: Complete Visit
Negotiate booking, seating, orders and problems through a complete restaurant visit.
By the end of the scenario, you can independently manage a restaurant visit that requires explanation, comparison of alternatives, reasoned choices and negotiation of an acceptable outcome.
What you take away
What this scenario teaches
Every outcome below is checked by the app while you play, not after.
Resolve a discrepancy
Sort out a mismatch in the booking, explain the change and weigh seating or waiting options with the hostess.
Discuss the dishes in detail
Clarify ingredients and preparation, negotiate substitutions and agree on the final order.
Make a reasoned complaint
Raise a problem, explain it calmly, discuss an appropriate solution and complete payment.
Scene by scene
How the scenes run
Scene 1
Phone Booking
Book a table with additional conditions. Explain important preferences, respond when the requested time or seating is unavailable, compare alternatives and negotiate an acceptable booking.
Scene 2
Hostess Desk
Confirm the booking, resolve a discrepancy if one appears, explain relevant changes, compare seating or waiting options and agree on a suitable solution with the hostess.
Scene 3
Table Order
Discuss menu items and preferences in detail, clarify ingredients or preparation, negotiate substitutions or changes and agree on the final order with the waiter.
Scene 4
Payment & Farewell
Give detailed feedback, raise and explain a problem when necessary, discuss an appropriate solution, settle the bill and complete the restaurant visit.
Platform fields
What the platform records
These fields travel with the scenario into the app. They are shown here for transparency and are not used as catalogue filters.
Learning Outcomes
Arrange booking conditions
Resolve discrepancies
Compare seating options
Discuss dishes and preferences
Agree on order changes
Make a reasoned complaint
Discuss a solution
Complete payment
Action IDs
greet_host
confirm_people
confirm_time
provide_name
choose_location
confirm_reservation
confirm_group_size
choose_seating
handle_wait
respond_coat
request_menu
order_first_dish
order_drink
order_main_course
specify_cooking_preference
respond_feedback
allow_plate_removal
request_bill
specify_payment
close_visit
Related situations
People who practised this also opened
A2
Daily Life, Restaurant
Restaurant: Complete Visit
Book a table, order your meal, pay the bill and complete a restaurant visit in English.
B1
Daily Life, Restaurant
Restaurant: Complete Visit
Book, clarify, order and handle common changes during a complete restaurant visit.
Make Your Case. Settle It Well.
Negotiate the booking, compare the seating, explain the problem and agree on a solution. Open the B2 visit in the app and talk it through for yourself.
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